SetGenius Privacy Policy

1. Introduction

Welcome to SetGenius ("we," "our," "us"). We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

• Visit our website (setgenius.app)
• Join our waitlist

SetGenius is operated by Chris Mousdale, a sole trader based in Jersey, Channel Islands.

2. Information We Collect

2.1 Information You Provide Directly

Waitlist Signup:

• Email address
• Name (optional)
• Any additional information you choose to provide in feedback forms

When SetGenius App Launches:

• Account registration details (name, email, password)
• Profile information (band name, location, etc.)
• Song and setlist data you create
• Payment information (processed securely via a third-party payment processor - we never store card details)

2.2 Information Collected Automatically

Website Analytics:

• Browser type and version
• Device type (desktop, mobile, tablet)
• IP address (anonymized)
• Pages visited and time spent
• Referring website
• Geographic location (country/city level only)

Cookies:

• We use essential cookies to make our website work
• We use analytics cookies (Vercel Analytics or similar) to understand how visitors use our site
• See our Cookie Policy for details

3. How We Use Your Information

3.1 Waitlist Emails

We use your email to:

• ✅ Send you updates about SetGenius launch
• ✅ Notify you when the app is ready to use
• ✅ Send early access invitations
• ✅ Share occasional product updates and tips

We will NOT:

• ❌ Sell your email to third parties
• ❌ Spam you with irrelevant content
• ❌ Share your data with advertisers

3.2 When App Launches

We'll use your data to:

• ✅ Provide the SetGenius service (create setlists, store songs, etc.)
• ✅ Process payments for paid subscriptions
• ✅ Send transactional emails (password resets, subscription confirmations)
• ✅ Improve our product based on usage patterns
• ✅ Provide customer support

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

Consent:

• You provide explicit consent when joining the waitlist
• You can withdraw consent at any time by unsubscribing

Contract:

• When you sign up for SetGenius, we process data to provide the service

Legitimate Interests:

• We analyze usage data to improve our product
• We use analytics to understand how our website is used

5. How We Store and Protect Your Data

5.1 Data Storage

Waitlist Data:

• Stored securely with EmailOctopus (our email marketing provider)
• EmailOctopus is UK-incorporated and stores data on AWS servers in Ireland (EU)

App Data (When Launched):

• Stored securely with Supabase (our database provider)
• Supabase uses encryption at rest and in transit
• Servers located in the UK (London region)

5.2 Security Measures

We protect your data using:

• ✅ Encryption (HTTPS/SSL for all connections)
• ✅ Secure password hashing (bcrypt)
• ✅ Regular security updates
• ✅ Access controls (only authorized personnel can access data)
• ✅ Regular backups

However: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

Waitlist:

• We keep your email until you unsubscribe or until SetGenius shuts down (whichever comes first)

App Accounts:

• We keep your account data as long as your account is active
• If you delete your account, we delete all personal data within 30 days
• We may retain aggregated, anonymized data for analytics

7. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Unsubscribe from emails at any time

To exercise these rights:

Email us at: hello@setgenius.app. We'll respond within 30 days.

8. Third-Party Services

We use the following third-party services to process your data on our behalf:

We update this list when we change providers. Continued use of SetGenius after an update means you accept the change.

We only work with GDPR-compliant providers.

9. International Data Transfers

We are based in Jersey, Channel Islands, which holds an EU adequacy decision, and we process personal data under the Data Protection (Jersey) Law 2018.

Where we use processors outside Jersey, the EU and the UK — such as our US-based providers — those transfers are made under the Standard Contractual Clauses incorporated into those providers' data processing agreements.

10. Children's Privacy

SetGenius is not intended for users under 18.

We do not knowingly collect data from children. If we discover we've collected data from someone under 18, we'll delete it immediately.

If you're a parent and believe your child has provided data to us, contact us at hello@setgenius.app.

11. Cookies

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Improve our service

Types of cookies:

• Essential: Required for the website to function
• Analytics: Help us understand how visitors use our site (anonymized)

You can disable cookies in your browser settings, but this may affect website functionality.

See our full Cookie Policy on our cookie policy page.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes:

• We'll update the "Last Updated" date at the top
• We'll notify you via email (for waitlist members)
• We'll display a notice on our website

Your continued use of SetGenius after changes means you accept the updated policy.

13. Contact Us

Questions about this Privacy Policy?

Email: hello@setgenius.app
Postal address: available on request by email.

Supervisory Authority (Jersey):

If you're unhappy with how we handle your data, you can complain to:
Jersey Office of the Information Commissioner (JOIC)
Website: jerseyoic.org

Last updated: September 1, 2026